Privacy Policy

Effective date: April 28, 2026

1. Introduction

Welcome to Eego. This Privacy Policy explains how we collect, use, and protect your information when you use our platform to create, customize, and manage your store. By using Eego, you agree to this policy.

2. Information We Collect

a. Personal Information

When you sign up or interact with our platform, we may collect:

  • Name and contact details (email, phone number)
  • Business name and store details
  • Billing and payment information
  • Account login credentials
  • Service or product listings and media uploaded to your store

b. Usage Data

We also collect non-identifiable information such as:

  • IP address and device type
  • Browser and operating system
  • Pages viewed and actions taken
  • Time spent on the platform

c. Cookies and Tracking

We use cookies and tracking tools to enhance your experience and improve performance. You may disable cookies in your browser settings, though some features may not function properly.

3. How We Use Your Information

Your information helps us:

  • Create and manage your Eego store
  • Process payments and transactions
  • Provide support and respond to inquiries
  • Send notifications, updates, or promotional content
  • Improve our services and user experience
  • Comply with legal and security obligations

4. Sharing Your Information

We do not sell your information. However, we may share it with:

  • Payment processors and financial partners
  • Service providers who assist in operating Eego (e.g., hosting, analytics)
  • Legal authorities, if required by law
  • Third-party apps or integrations you connect to your store

5. Data Retention

We retain your information as long as your account is active or as necessary to comply with legal, accounting, or reporting obligations.

6. Your Rights

Depending on your region, you have rights to:

  • Access, modify, or delete your personal data
  • Withdraw consent at any time
  • Request data portability
  • Object to data processing in certain cases

To exercise these rights, contact us at: support@eego.co

7. Data Security

We employ strict measures to protect your data, including encryption, secure servers, and access controls. However, no system is completely secure, and we cannot guarantee absolute protection.

8. Third-Party Services

Eego may integrate with third-party tools (like payment gateways or analytics). We are not responsible for their privacy policies. Please review them separately.

9. Children's Privacy

Eego is intended for users aged 18 and above. We do not knowingly collect personal data from minors.

10. Updates to this Policy

We may update this Privacy Policy periodically. Changes will be posted on our website, and the effective date will be updated accordingly.